Lean Six Sigma is not just for manufacturing. Organisations across all sectors are using it to improve quality, reduce waste, and enhance operational efficiency. At the Centre for Competitiveness, we equip professionals with the skills to implement Lean Six Sigma in their workplaces, delivering real, measurable results. 
 
What Is Lean Six Sigma? 
Lean Six Sigma combines Lean methodologies (eliminating  waste and reducing non-value-added activities) and Six Sigma (data-driven process improvement) to create a structured, evidence-based approach. 
Businesses often gather data and track KPIs but fail to use that information to drive meaningful change. Lean Six Sigma transforms data into actionable insights, enabling teams to solve problems, improve processes, and increase customer satisfaction. 
 
When to Apply Lean Six Sigma 
Lean Six Sigma is ideal when: 
KPIs show processes aren’t delivering expected results 
There is unexplained variability in performance 
Organisations want to eliminate waste and optimise operations 
Through the DMAIC framework (Define, Measure, Analyse, Improve, Control), teams identify root cause of problems and implement sustainable solutions — improving efficiency, reducing cost, and enhancing service quality. 
 
Key Benefits of Lean Six Sigma 
Increased Revenue: Streamline processes to deliver more value, optimising the use of existing  resources 
Reduced Costs: Remove inefficiency and defects to save time and money 
Improved Customer Satisfaction: Focus on what matters to customers leading to delivery of consistent results 
Higher Productivity: Identify and remove barriers to output and engagement 
Enhanced Sustainability: Reduce waste and optimise use of resources will contribute to carbon footprint reduction 
 
Who Can Benefit? 
Lean Six Sigma delivers measurable results in any sector, including: 
Manufacturing & engineering 
Public sector & healthcare 
Contact centres & service industries 
IT & software development 
Construction & professional services 
Any organisation committed to continuous improvement and operational excellence can gain from Lean Six Sigma. 
 
Lean Six Sigma Training at the Centre for Competitiveness 
Our Yellow Belt, Green Belt and Black Belt programmes combine expert-led workshops with real workplace projects. Participants apply their learning to live challenges in their own organisations, delivering an immediate return of your training investment  while building capability. 
Whether you are starting your Lean Six Sigma journey or advancing to leadership, our programmes equip you to lead improvement initiatives and drive measurable results.