Our established training courses, delivered by industry experts, will assist you in improving your organisation.
Process Mapping Training course has been designed as a one-day programme so
that your business may use Process Mapping as THE TOOL to drive improvement.
The techniques explained in this practical "hands-on" workshop will
yield real, timely, and motivating results.
map is a visual tool used to illustrate your core processes. It is essentially
a breakdown of a process to determine how it flows and, ultimately, how
effective it is. Those who use PROCESS MAPPING look closely at elements such as
the structure of a system and the flow of communication within the system. It is therefore a communication tool, a
planning tool, and a tool to drive unnecessary waste and cost out of your
organisation. It is also a practical tool to help you identify and address core
problems in your organisation.
MAPPING is an essential and critical stage in the search for performance
improvement. Yet the approach is not widely recognized or understood. PROCESS
MAPPING will help managers and staff alike discover what the process is
currently like, what are the Value Added, the Non-value Added, and the Value
Enabling activities, and how to identify opportunities for improvement as you
map out how the process should look like
Whether delivering a
service or producing a product, successful organisations are in continual
pursuit of better, faster and cheaper way of delivering satisfaction to their
customers. PROCESS MAPPING will provide organizations with an agreed and
accurate understanding of their current processes, and will therefore provide
new sources of rich stimulation for ideas to solve problems, find improvements,
and map what the process should look like. It is therefore a foundation upon
which many organizations then develop and implement many other Lean tools.
MAPPING is also a key tool used in the design and implementation of a robust
Quality Operating System. The International Organization for Standardization or
ISO 9001 encourages a process approach to quality management as it helps in the
understanding of how each process relates to other processes within the
organization and how those interactions impact Quality Management.
workshop can also be delivered in-house as a stand-alone training workshop or
integrated into wider improvement activities.
We will be happy to discuss Process Mapping in the context of your own business needs, so please contact us for more information.