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INTRODUCTION TO LEAN
This one-day course is a highly interactive
workshop that introduces the principles of lean. It has been designed for
individuals and teams that want to gain a better understanding of the
components, and underlying philosophy of lean, and how the elements and
philosophy of lean work together to create a Lean Enterprise.
Lean operation produces just what is needed, when it is needed, at the lowest
cost. To achieve this, organizations need to learn the skills necessary to
apply Lean techniques to examine their business processes. Having done this,
they then focus on reducing waste, improve process efficiency, add value to the
product or service, and improve customer satisfaction.
This workshop is therefore a useful first step
towards implementing a successful and sustainable lean culture. It will equip
teams with tools to identify problem areas, increase productivity, simplify
processes, standardize processes, leading to reduced costs, better quality, and
greater customer satisfaction.
completion of this workshop, delegates should be able to understand the
principles of Lean and their benefits, identify customer value, recognise waste
in your process, and reduce or eliminate it. They will also be able to identify
areas for improvement and suggest solutions, and understand how a team based
approach to change can achieve sustainable results.
· A Brief History of Lean
· The 5 Lean Principles:
Identify Value – What the Customer Really Wants
Identify the Value Streams – What Steps add Value in your Process
Identify Flow – Make Value-Creating Steps Flow
Let the Customer Pull Value from the Service or Product Flow
Pursue Continuous Improvement as a Culture
· The Seven Wastes – How to
Identify and Eliminate them
· Basic Lean Tools:
Tools to Optimize Flow
Tools to Improve Productivity
Key Problem Solving Tools
· Continuous Improvement
Culture – How to Sustain Lean in your Organization
Individuals or teams with little to
moderate experience and exposure to lean who are looking to increase their
understanding; managers who want an understanding of the total scope of
This workshop can also be delivered
in-house as a stand-alone training workshop or integrated into wider
We will be happy to discuss our Introduction to Lean course in the context of your own business needs, so please contact us for more information.