Our established training courses, delivered by industry experts, will assist you in improving your organisation.

PDCA (Plan-Do-Check-Act)

This training course is based around the PDCA (plan–do–check–act) management method used in business for the control and continuous improvement of processes and products. PDCA was made popular by Dr W. Edwards Deming, who is considered by many to be the father of modern quality control. For this reason the PDCA methodology is also known as the Deming Circle.

The methodology is successful by achieving small-step improvements, rather than implementing one huge improvement. The Japanese use the term "kaizen" to describe this process and it involves every level of the organization, from hourly workers to top-management.

PDCA is also known as a system for developing critical thinking. At Toyota this is also known as "Building people before building cars." Toyota and other Lean companies propose that an engaged, problem-solving workforce using PDCA is better able to innovate and stay ahead of the competition through rigorous problem solving and the subsequent innovations.

This course builds on these principles and will provide participants with a structured method to manage change, using Lean Tools to identify opportunities for improvement, processes to test and validate the proposed improvements, and how to implement and sustain them. Then build upon the improvement achieved to further improve using the PDCA cycle time and time again.


  • The Need for Change
  • How We Approach Change
  • Deming Model of Continuous Improvement
  • The Plan, Do, Check, Act Cycle

            -  Select Improvement Opportunity

            -  Analyse Current Situation or Process

            -  Identify Obstacles

            -  Generate and Choose Solutions

            -  Map Out and Implement a Trial Run

            -  Analyse the Results

            -  Draw Conclusions

            -  Adopt, Adapt or Abandon

            -  Monitor and Hold the Gains

  • Data Collection Methods
  • Identifying Waste
  • Brainstorming Methods
  • Flowcharts & Process Mapping
  • Value Stream Mapping
  • Spaghetti Diagrams
  • Key Problem Solving Tools
  • Basic Lean Concepts

This workshop is available online or in-house.

We are happy to discuss our PDCA course in the context of your own business needs, so please contact us via email at or phone +44 (0)28 9073 7950 or our Dublin office +353 8 7224 2575 for more information.